TWISTED TOAD GAMES
Support

Before contacting support, please check out these frequently asked questions:

How do I remove advertisements?

Cuppy Ball:

From the starting screen, tap the "PLAY" button, then tap the circular button with three dots at the bottom of the screen, then tap the "REMOVE ADS" button. This will initiate an In App Purchase of $0.99.

Blast The Candy:

From the starting screen, tap the "STORE" button, then tap the "REMOVE ADS" button. This will initiate an In App Purchase of $0.99.

I removed advertisements from one of my devices, but I see them on an alternate device. How can I remove them from this device?

Once you purchase the removal of ads, you can enjoy the app without ads on any device. To remove ads from a device, simply make sure you're signed in to the device with your Apple ID, then tap the "RESTORE PURCHASES" button located on the app's starting screen.

Can I request that my game data be deleted?

Cuppy Ball:

Yes. To delete your data, please do the following: tap the "PLAY" button, tap the button with three dots at the bottom of the screen, then tap "DELETE DATA" and respond to the warning prompt that follows.

Blast The Candy:

Yes. To delete your data, please do the following: tap the "PLAY" button, tap the button with three dots at the bottom of the screen, then tap "DELETE DATA" and respond to the warning prompt that follows.

If I request that my game data is deleted, can I still keep the coins I've accrued?

No. If your game data is deleted, your coins will be reset to zero. You will lose any and all coins that you've a) earned through gameplay, and b) purchased with real money.